On the ground operational consulting
Training, Process, & Procedure that work from Day 1
We are operational pros that create customized process, protocols, and procedures in place to effectively and smoothly open your operation with tools that evolve and grow with your business from Day 1.
12 openings and counting. Early in my career, I quickly realized what doesn't work in successful openings and readily developed a plan to make openings swifter, easier, less chaotic = less stress, which means better service, happier staff and a professionally ran operation from Day 1.
"After 2 years struggling to open, she opened our business within 2 months of being onsite. Lesa was contacted through word of mouth referral to deduce what wasn't working with our current, highly tenured restaurant chef. We struggled to open after 2 years and several millions in funds. The operation remained closed and not in a position to open. We had not seen a menu from our chef, who was the "project manager" and patience and funds were running thin. Lesa came in, lit the fire and got the unit open (with only one other person, 6 staff) within 2 months time after 2 years of closure. She gave us a profitable menu, re-designed the concept, created the systems to run it, and our business has been operating ever since." BG of NGC, Co.